Help Center
There are several options to enable or disable when using the card swiper when taking payments. These settings let you control where clients see a tip prompt when making a payment. You can disable prompts separately for stored-card or manually entered payments, card-swiper transactions, and Text to Pay or Client Self pay, giving you flexibility to tailor the tipping experience to each payment method.
Settings must be enabled for each location.
Click on Setup, Business Info, Credit Cards tab.
Disable tip prompt for non-terminal transactions – This will disable the tip field for transactions that are processed using stored card or manual entry.
Disable tip prompt for terminal transactions – This will disable the tip prompt on the device when a client is swiping the card.
Disable tip prompt on client self-pay page – This will disable the tip prompt when using Text to Pay or allowing for Client Self pay.
Key Benefits
· Flexible control: Choose which payment methods display a tip prompt rather than using the same setting for every transaction.
· A tailored client experience: Remove tip prompts where they are not appropriate for your business’s payment process.
· Coverage across payment options: Manage prompts for stored cards, manual entry, card-swiper payments, Text to Pay, and Client Self pay.
· Convenient setup: Manage all three settings from the Credit Cards tab in Business Info.