Help CenterWelcome emails allow Kennel Connection to automatically send a message whenever a new client record is created. This can be a great way to introduce clients to your facility, share important information, and provide a professional first impression without requiring staff to send emails manually.
Enable Welcome Emails
Navigate to:
Setup > Business Info > Email Tab
Scroll down to the Welcome Email section.
Check:
Enable Welcome Emails
If you would like a copy of each welcome email sent to your business email address, you can also enable the option to CC Company Email.
Enter the message you would like clients to receive.
When finished, scroll to the top of the page and click Save.
Customizing Your Welcome Message
The Welcome Email text box allows you to create your own custom message for new clients.
💡 Quick Tip: A well-written welcome email can answer common client questions before they need to call, creating a smoother onboarding experience.
⚠️ Important: If no custom message is entered, Kennel Connection will send a default message containing simply "Welcome".
Common Uses
- Welcoming new clients to your facility.
- Providing facility policies and requirements.
- Sharing contact information and business hours.